Your Health. Our Main Concern.

What is a patient-centered medical home?
A medical home is a team approach to provide total health care. Your medical home team at Doctor’s Medical Center will include your primary care provider, others who support you, and most importantly YOU.
What can you expect?
Enhanced access to care:
Your medical home team will be available through systems such as same-day appointments for your urgent needs, expanded hours and new options for communications with your personal primary care provider and his/her team.
• Personal Primary Care Provider: You will have an ongoing relationship with a personal Primary Care Provider trained to provide first contact, continuous and comprehensive care.
• Physician directed medical practice: Your personal Primary Care Provider will lead a team of individuals who collectively will take responsibility for your ongoing care needs.
• Whole person orientation: Your personal Primary Care Provider will be responsible for providing all your health care needs, including preventive and behavioral health services; and will take responsibility for appropriately arranging care with other qualified professionals.
• Care is coordinated and/or integrated: Across all elements of the complex health care system (hospitals, specialists, and the nursing homes) and patient’s community (family, public and private community-based services). Your care will be facilitated by the use of an electronic health record (EHR), health information exchange systems and other means to assure you get the indicated care when and where you need and want it in a culturally and linguistically appropriate manner.
• High quality care: Your personal Primary Care Provider and his/her team will use evidence-based medicine to provide you with the best quality of care.
• Enhanced patient/family experience and satisfaction: Your personal Primary Care Provider and his/her team will ensure all your expectations are being met and you feel fully satisfied with the services you receive from them.

For more information about your medical home team and how you can be an active player in it, please talk to your personal Primary Care Provider and/or any of his/her team members. They will be glad to answer all your questions and guide you to obtain the full benefits of the medical home approach for your health care. You can also call us any time at (305) 685-5688.